Multi Factor Authentication (MFA) at Curaden
Finally, MFA finds its way to Curaden. You probably know MFA of 2FA (Two Factor Authentication) from Amazon via SMS or online banking with token codes besides your password.
We are starting with MFA for all external access to our infrastructure. This includes Citrix, Webex (with telephone), Webmail, Asana and some more.
Our service provider provides several options to use.
- SMS to mobile phone (IMPORTANT if you want to use the password reset self service)
- Microsoft Authenticator Application on your business or personal smartphone (only available after the registration via phone)
- Hardware token in the size of a credit card
(Only available on request. If the device is lost, we need to charge SFr. 20.- for a new one)
Concerns about the usage of the personal / private mobile phone
There are no privacy issues when you're using the authenticator application on your personal mobile phone since:
- the app does not store any business OR private information
- there is no data exchange between the app and your phone
- you only use a very small amount of data volume (about 1MB/month)
Hot to use it - Get started
SMS to mobile phone
Open this URL to start the enrollment process: https://aka.ms/MFASetup (use your desktop, not your mobile phone for this step)
Click “next”
Choose “Send me a code by text message” enter your country code and your mobile number.
After clicking next, you will receive a text message with a code. This code you need to enter in to confirm.
Now every time you need to log on, you receive a text message with a different code, that you need to enter.
Authenticator Application
After you have successfully enrolled MFA via SMS, you can now add the authenticator App.
Click on "Add sign-in-method"
Choose “Mobile app” and then the method:
- Receive notification for verification (preferred)
You receive a push notification on your smartphone, and then you just need to click “approve” and then confirm with your fingerprint, face ID or pass code.
Never press “approve” when you did not initiate a login!
- Use verification code
You open the app on your smartphone and type the number that is displayed in the number field
Either way now you open the app on your smartphone and click on the + symbol and choose “Work or school account” and choose “scan QR code”
Scan the code with the camera and follow the steps asked for.
Hardware Token
The hardware token need to be ordered via Service Request. The token is ready to use when you receive it.
You will see a code number every time you click on the button on the token that you need to enter when logging in to one of our services.
Keep in mind, you won't have access if you don't have your token with you!
Don’t hesitate to contact us if you have any questions. Helpdesk